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Pontoonglobal

ServiceNow AP/EA Developer

Engineering

Employment

Not stated

Level

Not stated

Category

Engineering
Not doable from Austria

Country assessment

Not doable from Austria because it is remote but scoped to India.

Our assessment is guidance. Confirm arrangements with the employer.

Skills mentioned in this posting

JavaScript

Job description

ServiceNow AP/EA Developer Total Experience - 5 years Location - Offshore Key Responsibilities: Customization and Scripting: Design, develop, and customize solutions within the ServiceNow platform using JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, and Script Includes. Module Development: Build and configure new functionalities within the APM/EA workspaces, including application rationalization, technology risk assessments, and lifecycle management workflows.

Integration Development: Develop and maintain integrations between ServiceNow and external systems (such as CMDB discovery tools, financial systems, and other enterprise applications) using REST/SOAP APIs, IntegrationHub, and other integration technologies. Data Modeling and CMDB: Apply CSDM (Common Service Data Model) principles to ensure data integrity and build a robust, accurate application data model within the Configuration Management Database (CMDB).

Problem Resolution: Troubleshoot and debug complex technical issues related to APM/EA configurations, integrations, and performance, implementing effective and scalable fixes. Technical Proficiency: Strong proficiency in JavaScript, Glide API, Jelly, HTML, CSS, and ServiceNow specific APIs/scripting. Hands-on experience with ServiceNow development tools including Business Rules, Client Scripts, Script Includes, Workflows, Flow Designer, and Service Portal widgets.

Proven experience in developing integrations using REST/SOAP APIs and IntegrationHub. In-depth knowledge of CMDB and CSDM frameworks.