Technical Support Agent

This is a high-volume, call-center-based role that demands a foundational understanding of electronics, networking, and a passion for solving problems. This position is based at our Amsterdam office. The available shifts are Monday through Friday. This position requires employees to be in the Amsterdam office five days a week.You will be joining an award winning, inclusive, and diverse team focused on enhancing each other’s growth and knowledge in a supportive and open environment where creativity is encouraged and ideas are welcomed. As a Technical Support Agent (Access) you will be responsible for providing an outstanding technical support experience to our channel partners and customers on Brivo Access. Your daily activities will range from helping customers with their first installation to coordinating and collaborating on support cases with other teams within the organization.