Jade Global

Zuora Revenue Consultant

Sales

Employment

Full-time

From the employer

Full time

Level

Not stated

Country assessment

Not doable from Austria because it is tied to an office and never says it can be done remotely.

Our assessment is guidance. Confirm arrangements with the employer.

Zuora Revenue Consultant1

Key Responsibilities

Customer Support: Provide rapid, accurate, and high-quality analysis of production issues to ensure customer satisfaction.
Troubleshooting & Resolution: Diagnose, reproduce, and resolve technical issues within Zuora Revenue, and Payments.
Technical Expertise: Act as a subject matter expert on Zuora functionality, including Product Catalog, Bill Runs, Payment Runs, and API integrations.
Workflow & API Management: Configure and troubleshoot Zuora Workflows, REST/SOAP APIs, and external integrations (e.g., Salesforce, NetSuite).
Collaboration: Work directly with product, engineering, and customer success teams to escalate and resolve complex, critical bugs.
Documentation: Create and maintain documentation, knowledge base articles, and best practices for the Zuora Community.

Required Qualifications & Skills

Experience: 2–5+ years in application support, technical consulting, or SaaS implementation.
Technical Skills: Proficiency in SQL (Oracle preferred), API troubleshooting (REST/SOAP), and understanding data/object models.
Revenue recognition, invoice cycles, and Accounting (AR/GL).
Platform Knowledge: Deep knowledge of Zuora (Revenue/CPQ) and CRM/ERP systems like Salesforce or SAP.
Soft Skills: Excellent written/spoken English, analytical problem-solving abilities, and the capacity to work under pressure.
Education: Bachelor’s degree in Computer Science, Engineering, or related technical field.