SR SRE (Linux & Windows) - Latam

Spoiler: This is where your next big move begins.

What this Journey Looks Like

We are looking for a Senior Site Reliability Engineer (SRE) to join a project for a fintech company based in Canada.

This is an initial 6-month engagement with a strong possibility of extension.

The ideal candidate will have a strong background in production application support and systems administration, with hands-on experience supporting enterprise applications across Linux and Windows environments.

Experience with IBM Content Manager OnDemand (CMOD) is highly desirable. We are particularly interested in engineers with hands-on experience in application support, automation, patching, upgrades, troubleshooting, and production operations.

Strong English communication skills are required to collaborate effectively with technical teams in Canada.

What You'll Lead and Build

• Provide production application support, troubleshooting application and system issues.

• Maintain, troubleshoot, and support Linux and Windows Server environments.

• Support IBM Content Manager OnDemand (CMOD) environments and related components.

• Perform and support application and system upgrades, patching, and maintenance activities.

• Plan and execute production changes, including testing, validation, and rollback procedures.

• Automate recurring operational and application support tasks using Ansible and scripting tools.

• Monitor application and infrastructure health, availability, and performance.

• Investigate and resolve production incidents and perform root cause analysis.

• Participate in on-call and incident response activities when required.

• Collaborate with application, infrastructure, vendor, and other technical teams.

• Maintain technical documentation, runbooks, and operational procedures.

What You Bring to the Table
Must-Have

• 4+ years of experience in Application Support, Systems Administration, SRE, Infrastructure Engineering, or similar production support roles.

• Experience with IBM Content Manager OnDemand (CMOD) or similar Enterprise Content Management (ECM) platforms.

• Experience automating patching, upgrades, application maintenance, or health checks.

• Strong experience providing application support in production environments.

• Strong hands-on Linux administration and troubleshooting experience.

• Intermediate to advanced experience with Windows Server environments.

• Hands-on experience with patch management and production upgrades.

• Experience automating operational tasks using Ansible and/or Bash, Python, or PowerShell.

• Experience troubleshooting complex application and infrastructure issues.

• Experience with incident management and root cause analysis.

• Experience with monitoring and observability tools.

• Good understanding of networking and infrastructure concepts.

• Strong troubleshooting and problem-solving skills.

• Excellent English communication skills.

• Ability to work independently and collaborate with distributed technical teams.
  
  Nice-to-Have

• Experience with Active Directory and Windows infrastructure administration.

• Experience with cloud platforms such as Azure or AWS.

• Previous experience working in fintech, financial services, or highly available production environments.

Benefits that Move you Forward.

We’re here to amplify your brilliance, not contain it.

• Work from anywhere with true flexibility and freedom.

• Earn in USD with compensation that matches your expertise.

• Recharge confidently with dedicated paid time off.

• Advance your career with fully covered international certifications.

• Access coworking spaces worldwide whenever you want a professional setup.

• Strengthen your English and expand your global reach.

• Connect and have fun with activities that unite our international team.

• Feel appreciated with personalized gifts and a thoughtful welcome kit.

• Grow our community and earn through our referral program.

At Pearster, your journey matters, and we’re here to help you go further than you imagined.