Support Specialist in Employee Support

At Reward Gateway|Edenred, we’re driven by our culture and our mission to “make the world a better place to work.” We do this through our products and technology, supporting our 2500+ clients and their leaders to connect, recognise and engage their people. Our mission is to make the world a better place to work and to enrich relations for good and to achieve this mission ​​we’re looking for a super enthusiastic and hard-working person to join our mission to make the world a better place to work.

The position is part of our global support centre in Plovdiv. This is a hybrid role that would require you to be in our Plovdiv office at least two days in a week. Provide outstanding help and support to our UK clients and their employees across the globe Managing telephonic queries in a professional and friendly manner Accurate and well-written answers to incoming queries Fast resolution to queries and problems Fluent written and spoken English Forward-thinking, positive and self-motivated The ability, to demonstrate excellent verbal and written communication skills in English and to be customer-focused Confident computer user including navigating websites and online software Excited to learn new things and willing to invest personal time and energy in improvement Flexible with the ability to work independently and as part of a team