Senior Product Manager

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity, and global reach to serve the diverse needs of enterprises operating at scale.

Headquartered in Singapore, Toku supports customers across APAC and beyond, with a growing footprint across global markets. As a publicly listed company, Toku continues to scale its presence and impact across international markets. As our Senior Product Manager, you will own the end-to-end delivery of Toku's AI and Contact Centre product portfolio. Working closely with the Head of Product, Engineering and cross-functional stakeholders, you'll turn validated customer problems into scalable platform capabilities, balancing customer needs, technical architecture and commercial outcomes.

This is a highly autonomous individual contributor role where you'll be accountable for product outcomes, customer adoption and the long-term health of the platform—not simply delivering features. You will thrive in this role if you enjoy solving complex technical problems, making data-driven decisions and building products that customers rely on every day.