Account Manager

About Teams Squared

Teams Squared provides top-tier legal and operational professionals to growing companies and law firms. We are a team augmentation company, which means we embed individuals and full teams directly into client organizations to support their short- and long-term goals. Our clients range from high-growth startups to established global enterprises.

We’re currently hiring for an Account Manager (Legal) to join one of our client teams that specializes in immigration law. The ideal candidate will work closely with both internal teams and clients to guide individuals through a smooth and supportive client experience throughout the resolution process.

Requirements

• Manage client processes, including gathering relevant scheduling consultations, and ensuring accurate case intake

• Maintain regular communication with clients to provide updates, answer questions, and manage expectations throughout the process

• Coordinate with legal professionals, mediators and support staff to ensure seamless case handoffs and follow-through

• Track case progress and client engagement using Hubspot CRM tool, ensuring high responsiveness and accountability

• Identify and escalate issues or delays that could affect client satisfaction or case progression

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Qualifications

• 2+ years experience in a legal, case management, or client-facing role — preferably in an immigration or legal support environment

• Good prior experience with the HubSpot CRM is mandatory.

• Ability to manage multiple client relationships simultaneously while maintaining high attention to detail

• Strong organizational skills and a proactive, solutions-oriented mindset

• Comfortable working independently in a remote-first environment

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Benefits

• 100% remote work

• Competitive remuneration based on experience and location

• Access to industry-leading tools for communication, project tracking, and reporting

• Ongoing professional development and career advancement opportunities

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Join our dynamic team and make a significant impact on the success of our client organizations' efforts. If you're ready to take the next step in your career and contribute to the growth of leading companies, apply now!

Only shortlisted candidates will be contacted for further evaluation.

Teams Squared is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.