Senior Software Engineer, Developer Experience

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

About the team

The Developer Experience (DevX) team oversees our customer’s developer journey from discovery to building at scale. We aim to provide an onboarding experience so intuitive and well-organized that developers can discover product details, learn implementation specifics, and develop independently. During build and scale, our customers have developer affordances that are comprehensive, ergonomic and delightful.

We achieve this by providing structured channels to collect feedback and use data analytics informing us on how we can provide the best experience.

What you’ll do

Responsibilities:

• Collaborate with product, engineering, customer-success, and technical support teams to refine & streamline the developer experience for our customers.

• Ensure our APIs meet the highest standards and conventions.

• Create next-in-class user and data analytics pipeline.

• Build world-class developer portal and docs with AI as a core feature

• Contribute to open source and fostering a developer community

• Incorporate the latest technologies and up-leveling our tech stack.

• Develop external tools and services that get released to our customers.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• Bachelor degree or above in computer science or engineering related majors.

• A passion for building delightful developer-facing products.

• Advanced knowledge of one or more programming languages, including but not limited to Java, Kotlin, Python, Typescript.

• Strong communication and collaboration skills.

• Evidence of working on high-volume distributed systems.

• Strong cloud experience with GCP (preferred) or AWS (EC2, RDS, ELB, CloudFront, etc.) with Docker and Kubernetes.

Preferred qualifications:

• Released and maintained well-known APIs or have API design experience.

• Experience within the financial domain.

• Led major migrations in software that involved breaking changes.

• Worked in both early-stage startups (<20) and 1000+ sized companies.

• Deep proven technical knowledge of either front-end and/or backend systems.

• Worked in developer experience or other customer-facing engineering roles.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.