Strivacity
Customer Success Manager - UK
Employment
Not statedLevel
Not statedTeam
Customer SuccessCountry assessment
Not doable from Austria because it is remote but scoped to United Kingdom.
Our assessment is guidance. Confirm arrangements with the employer.
Job description
As a Customer Success Manager (CSM) at Strivacity, you’ll be the trusted advisor for a portfolio of enterprise customers, ensuring they get the most value out of our platform. From onboarding through renewal, you’ll guide customers through their CIAM journey, helping them achieve their goals, adopt new features, and realize long-term ROI. You’ll act as the bridge between our customers and internal teams—advocating for client needs while driving product adoption and retention.
This role is ideal for someone who’s passionate about customer relationships, technically curious, and confident navigating complex environments