Sales Desk Representative, Sr.

As a Senior Sales Desk Representative at Infor, you will play a critical role in supporting our sales organization by streamlining the quote-to-order process, ensuring pricing accuracy, managing deal documentation, and enabling a seamless customer experience. This is a high-impact, detail-oriented position that bridges the gap between field sales, finance, legal, and operations.

Assist in rollout of sales initiatives, processes and policies. Trusted advisor for stakeholders Identify and make recommendations for process improvement Assists in training new hires and provide mentoring support. Provide feedback for new hire performance as necessary Sales Desk team’ primary contact for process or systems questions on behalf of the team lead Assists Team Lead in the day to day management of the Sales Desk team Works on fulfilling the daily tasks of a Sales Desk Representative and comes with solution ideas for tasks that are non-standard Experience in sales operations, sales support, or a similar administrative function.

Experience in Salesforce or similar CRM tools. Experience working independently and manage multiple priorities in a fast-paced environment Preferred