Encora
ServiceNow Engineer (Forms & Ansible Integration)
Employment
Not statedLevel
Not statedTeam
Malaysia TeamCountry assessment
Not doable from Austria because it is tied to an office and never says it can be done remotely.
Our assessment is guidance. Confirm arrangements with the employer.
Job description
Day to Day
- Design, develop, and maintain ServiceNow forms, catalogs, and workflows within ServiceNow
- Configure and customize modules such as:
- Incident Management
- Change Management
- Service Catalog
- Build and manage ServiceNow catalog items, record producers, and dynamic forms
- Develop and maintain workflows using Flow Designer and scripting
- Integrate ServiceNow with external systems, especially Ansible Automation Platform for automated provisioning and remediation
- Implement REST/SOAP APIs for system integrations
- Collaborate with DevOps, Cloud, and Platform teams to automate operational processes
- Troubleshoot issues related to workflows, forms, and integrations
- Ensure adherence to best practices, governance, and security standards
- Document technical designs, workflows, and configurations